History of The Credit Bureau

The Rochester Credit Center, Inc., dba The Credit Bureau, is a wholly owned subsidiary of the Credit Education Bureau, which is a non-taxable trade association specifically designed for the purpose of providing general credit/collection education to the community. The Credit Bureau, being a "full-service bureau", has over one hundred years of credit and collection experience and has been providing credit-related services to the business community since its inception in 1896. Our collection service has a proven background of effective recovery supported through advanced integrated systems and customized programs to meet each client's specific collection needs.

Our organization is comprised of several divisions. Our Collection divisions, Retail and Commercial, are dedicated to the collection of delinquent accounts. We report to all three credit-reporting vendors: Equifax, Experian, and TransUnion that cover the United States, Canada, and Puerto Rico.

Our Commercial division, NACM New York, Inc. (National Association of Credit Management) is an authorized agent of Experian Business Information Services, and a certified participant in the Dun and Bradstreet Affinity Benefit Program. NACM New York offers national and international commercial credit reports, business marketing programs, and ancillary business services from the world’s largest providers of business information. Our retail and commercial credit reporting affords us nationwide and international coverage and provides a powerful tool in our retail and commercial collection divisions.

Our Education Division, acts as a free community service providing classes, printed information, public service announcements on radio and television, and a phone-in "Credit Hot Line". Our education endeavor assists grade and high school students and adults learn about the wise use of credit and personal money management.